How are you navigating the demand to accelerate digital transformation?

Strategic partnerships between banks and fintechs can be an effective method, and we are happy to share some of our insights on how to navigate the collaborative journey! 

Ever since our launch in 2016, it has been a core mission for us to work with our bank and issuing partners on how to deliver the best possible digital client experience in card and spend management. Our integrations to banks and issuers serve more than a million cardholders with integrated card and expense management solutions, including VAT reclamation and superior customer self service capabilities.

Our approach has always been to operate as partners, where every participant brings their best strengths to the table, instead of attempting to compete, creating unnecessary friction. However, navigating these collaborations can be challenging. Cultural differences, regulatory complexity, and misaligned expectations can all hinder progress. 

From the banking side, it is important to have open APIs that allow fintech companies to easily integrate their solutions. This can help streamline the process and reduce the risk of errors and delays. It is also important to be open to new ideas and approaches, as fintech companies often bring a fresh perspective to the table.

From the fintech side, understanding the complexity of the regulatory landscape and being able to demonstrate tangible value and a realistic ROI is important. Offering flexible integration options can also help to reduce friction and enable faster time-to-market.

We know what has worked for us and what hasn’t, and we offer our experience as a roadmap for both the issuers/banks and the fintechs on how to navigate the different phases of strategic partnerships more effectively and efficiently.

Want to know more? Fill out the contact form and we will send you the digital playbook for corporate card issuers.